About Us

Balfrey & Johnston is a premier Plumbing and HVAC manufacturer’s representative. We strive to serve our customers with the highest quality products and services throughout the entire purchasing process. We will work with you to make your project go smoothly from start to finish.

Our History

In 1959, William Balfrey and Norman Johnston associates of the Olsonite Company, stepped away to form Balfrey & Johnston Incorporated. In a much different world from today, one without email, cell phones, fax or copying machines, these two gentleman created the legacy of our company.

Unfortunately Bill Balfrey passed away in 1963 and “Storming Norman” took over full control of the company until 1982, when the business was purchased by Norm’s son George. Current partners include George’s three sons, George II, Jeffrey, Scott and Daniel McClary.

Awards & Recognitions

Centrotherm Rep of the Year
Navien Sales Award
Leonard Valve Sales Award
PVI Quota Buster
Elkay Rep of the Year
Wilkins Bulldog Award
Willoughby Rep of the Year
Zurn Rep of the Year
Mich. Assoc. of Distributors Rep of the Year


Channel Marketing
Technical & Code Expertise
Industry Associations Commitment & Service
CRM & Drip Marketing
Axapta, Expertise
Training approved by State of Michigan
Supply Chain Management


24,000 Square foot warehouse
2 Door loading dock, 2 on ground loading
25 Seat training room with full audio-video
Dual Screen computer for inside associates
Full Computerization of operation
Computerized inventory control
Quotation program with CRM integration
CRM database with 50k plus contacts

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